Last updated: 1 November 2026
1. Who we are
These terms apply to all purchases on kap-creations.com. The seller is KAP Creations OÜ, Tornimäe tn 3 // 5 // 7, Kesklinna linnaosa, 10145 Tallinn, Estonia, registry code 16548349, email info@kap-creations.com. Our products are made and dispatched from Beirut, Lebanon.
2. Your account and prices
Prices are shown to registered customers once signed in. Creating an account is free. Prices are in US dollars and do not include delivery costs, which are calculated at checkout, or any import duties and taxes charged in your country.
We may change prices at any time, but the price you pay is the one shown when you place your order.
3. Placing an order
When you place an order you will receive an email confirming that we have received it. Our contract with you is formed when we accept and dispatch your order. We may decline an order, for example if a product is unavailable or a price was clearly shown in error; if you have already paid, we will refund you in full.
4. Payment
You can pay by credit or debit card (processed securely by Stripe) or, for deliveries within Lebanon, by cash on delivery.
5. Delivery
All orders ship from Beirut, Lebanon. Delivery options, costs and timings are shown at checkout and explained on our Shipping & Delivery page. Delivery times are estimates. For international orders, you are responsible for any import duties and taxes in your country.
6. Returns and refunds
Returns, refunds and exchanges are covered by our Refund and Returns Policy.
7. Our products
Many of our pieces are finished by hand, so small variations in colour, finish and dimensions are normal and are not defects. Product photos are as accurate as possible, but colours may look slightly different depending on your screen. Please follow any care instructions provided with your product.
8. Faulty items
If an item is damaged or defective, please contact us as described in our Refund and Returns Policy. This does not affect any rights you have under the consumer law that applies to you.
9. Liability
We are responsible for losses that are a foreseeable result of our breaking these terms. We are not responsible for losses that were not foreseeable, or for business losses where you buy as a business. Nothing in these terms limits liability that cannot be limited by law.
10. Intellectual property
All content on this website, including product designs, photos, text and logos, belongs to KAP Creations OÜ or its licensors and may not be copied or used without our permission.
11. Privacy
We handle your personal data as described in our Privacy Policy.
12. Governing law
These terms are governed by the laws of the Republic of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.
13. Changes to these terms
We may update these terms from time to time. The version that applies to your order is the one shown on this page when you placed it.
14. Contact
Questions about these terms? Email info@kap-creations.com.
